services

SERVICE CONCEPT:

YOUR SATISFACTION IS OUR SUCCESS!

KLDCRANE, the brand established by Beijing Tianheng Kairui hoisting machiny, specializes in the design and manufacture of heavy lifting equipment including overhead cranes, gantry cranes, jib cranes, hoists,  and KBK system. We have been in the crane industry for decades and has a wealth of experience in the crane design, fabrication and servicing. In order to provide a perfect service for our clients,

We have professional technical after-sales personnel are on standby 24 hours a day. They all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service etc.

Installation manuals

All products will have detailed Installation manuals to help you install and use.

 

Technical Support

Technical material, warranty and technical service

We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.

 

24 hours online service

Our technicians can provide you with online after-sales service 24 hours a day, and solve any problems you have in time.

 

Free parts replacement

At the time of delivery, we will prepare multiple spare parts for wearing parts for you to spare. If you encounter a situation that requires replacement of parts, we will provide you with free parts.

+86 15699972928

Contact us

frank@kldhoisting.com